We respectfully and ethically interact with each other and those we serve. We tell the truth, do what’s right, and honour our word, even if it isn’t easy or convenient. Our commitment to act in our client’s best interests and to secure the best outcomes for our clients means we don’t shy away from providing our clients with honest advice, even if, occasionally, it isn’t popular.

We take responsibility for delivering outcomes both individually and as a team, and we learn from both wins and misses to improve for the future.

We foster a safe, confidential, and welcoming environment, and strive to promote transparency, honest feedback, and review amongst our people, ensuring each member’s voice is valued and heard.